Sombrero Spins Casino Responsible Gambling

At Sombrero Spins we take responsible gambling seriously. We want players to enjoy gaming in a safe, controlled way, so we provide clear tools and guidance to help you manage play. Our approach focuses on protecting players, preventing harm, and offering straightforward options if you need to slow down or stop.

Player protection principles

We promote sensible play by making control options easy to find and simple to use. We encourage players to set limits, take regular breaks, and monitor their activity. If you feel your play is changing or causing concern, act early and use the available tools or contact our support team for guidance.

Activity-control tools

We offer a range of controls you can activate from your account. These include deposit limits, loss limits, session time limits, cooling-off periods, and self-exclusion. Tools are designed to be effective immediately or within a short processing time depending on the measure chosen.

Deposit limits

Set daily, weekly, or monthly deposit limits to control how much you add to your account. These limits can be increased or decreased in your account settings, subject to any waiting periods that may apply to increases.

Loss limits

Loss limits help you cap the total amount you are willing to lose over a chosen period. Once reached, play will be restricted until the limit resets or you change the setting following any applicable waiting period.

Time limits and session reminders

Set session length limits or enable regular pop-up reminders to help you manage play duration. You can also take a short time-out to pause access for a specified period without fully closing your account.

Self-exclusion

If you need a longer break, self-exclusion is available. This is a temporary or extended account closure that prevents access to your account for the chosen period. Self-exclusion options are designed to be clear and binding for their duration; follow the on-screen steps in your account settings or contact support to start the process.

Signs of problematic behaviour

Be alert to common signs that play may be becoming problematic, such as chasing losses, neglecting personal responsibilities, borrowing money to gamble, or feeling unable to stop. If you notice these signs in yourself or someone close to you, take steps to limit play immediately.

Tips for staying in control

Practical steps include setting sensible deposit and loss limits, using time-outs, keeping gaming separate from essential finances, sticking to a preset budget, and not gambling when feeling distressed or impaired. Regularly review your account activity to stay aware of patterns.

Professional help and support

If you need further assistance, seek help from a qualified professional or local support services. You can also contact our support team via live chat or at [email protected] for information about account controls and how to access additional help. If you are worried about someone else, encourage them to use the tools above and to seek professional advice.