Privacy Policy

At Sombrero Spins we take your privacy seriously. This page explains what personal and technical information we collect when you use our casino and sportsbook services, how we use and protect that information, and the choices you have about your data. We aim to be clear about data handling so you can manage your account and play with confidence.

Types of data we collect

We collect information you provide directly and data that is generated by your use of our services. This typically includes account details, contact information, identity documents when required for verification, payment and transaction records, and activity logs such as game history and betting activity.

Personal data

Personal data includes your name, date of birth, e-mail address, phone number, and any identity documents submitted for verification. We use this information to create and manage your account, confirm eligibility, and meet responsible gaming checks.

Technical data

Technical data covers IP address, device and browser type, operating system, language settings, and connection data. We use technical data to operate the site, prevent fraud, and help troubleshoot technical issues.

Transactional data

Transactional data includes deposits, withdrawals, bonus activity, bets, wins, and loss history. This information is necessary to process payments, apply promotions, and maintain accurate account balances.

How we use your information

We use collected data to provide and improve our services, verify accounts, process payments, administer bonuses subject to terms, detect and prevent fraud, and communicate essential account information. We may also use data to analyze site usage and improve features and security.

Data protection practices

We implement administrative, technical, and physical safeguards to protect personal information from unauthorized access, alteration, disclosure, or destruction. Access to personal data is limited to authorized staff and contractors who need it to perform their duties.

Cookies and tracking technologies

We use cookies and similar technologies to remember preferences, support secure logins, analyze site performance, and deliver basic functionality. You can manage cookie settings in your browser, but disabling certain cookies may affect site functionality.

User rights

You have the right to access, correct, or request deletion of the personal data we hold about you, subject to legal and operational limitations. You may also be able to restrict processing or object to certain uses of your data. To request changes, use the account settings available on the site or contact our support channels through your account area.

Access, correction and deletion

To update personal details, log in and use the profile or verification sections. If you wish to close your account or request deletion, follow the account closure process in settings or contact support via the in-site help options. Some information may remain in archived form where required for fraud prevention, dispute resolution, or legal compliance.

Information sharing and third parties

We may share information with service providers who support payments, identity verification, security monitoring, and analytics. We require these providers to handle data securely and only for permitted purposes. We do not sell your personal data to third parties for marketing.

Privacy policy updates

We may update this policy from time to time to reflect changes in our services or legal requirements. When we make material changes, we will post the revised policy on the site and provide notice where appropriate. When you continue to use SombreroSpins services after changes are posted, you accept the updated policy.